Commercial :Quality Policy.


Alternative Windows will ensure through ongoing performance review, evaluation and consultation with interested parties, the determination and setting of future Company quality objectives which will continue to reflect the future visions, strategies and policies of the Company, i.e.

Striving to ensure the continuing supply and/or /installation of products in accordance with Customer requirements at the right time and at the right price.

Effectively engendering a culture of quality awareness and vigilance in all our employees.

Providing interested parties, detail of information in respect to our internal performance and that of satisfying Customer needs and requirements and measuring the effectiveness of the achievement of the same, through formal management review in order to identify various opportunities and needs for continual improvement.

Planning project processing i.e. procurement of products, manufacture, installation etc. to ensure the ongoing achievement of Customer satisfaction i.e. needs and expectations.

Effectively maintaining our premises, plant and equipment and improving working practice as and when new technology becomes effectively available.

The ongoing evaluation and review of product generated information, particularly that relating to Customer order processing in order to again identify opportunities and needs for continual improvement.

Determining of Employee knowledge and ability requirements, through business development, ongoing management review and the provision of appropriate training as maybe identified.

For more information regarding our quality policy please see contact list Purchasing & Specification




The underlying objective of Customer care carried out within Alternative Windows will continue to be aimed at maintaining an environment in which everyone employed and associated with the Company perceives themselves as purveyors of quality.

Sycamore House, Cross Green Industrial Estate Knowsthorpe Lane, Leeds LS90PJ

Freephone No: 0800 035 4180

Telephone:  0113 2483773