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 Testimonials - Satisfied Customers.



20th October 2014

Good morning gentlemen,

I wanted to bring to your attention our appreciation to you and your staff after the successful installation of windows and doors at 35, Shelley Crescent, Oulton.

The process began mid summer when John attended initially to discuss the installation and formalise a quote. John was the consummate professional, he sold a great product, answered in detail the customers queries and was always available after the sale to resolve any issues, we did not feel pressured at any point throughout the journey because of John's manner and efficient and effective approach.

Last week the installation team attended, David and Stewart who were both equally professional. I have previously worked alongside qualified craftsmen / women but David offered something else and went the extra mile. Not only is he a very good installer but his attention to detail is second to none. A number of minor issues arose regarding skirting boards, plaster, and electrics each situation he was able to resolve with a positive response which was then conveyed into successful and executed actions. Finally, David took the time at the conclusion of the installation to explain in detail the fabric of the windows, doors and locks in order that we have many years of a maintenence free product.

Stewart too, whilst younger in years and experience was effective and diligent. He was unassuming and quietly shadowed David all week but engaged in his own detailed role.

Both gentlemen were timely, polite and efficient and are a credit to your company.

On behalf of Bernadette and myself would you please pass on our thanks to each and everyone ... and especially to Bernadette's long term friend Debra who was instrumental in securing your services and sold your company to us, thank you.

Regards,

Michael.
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10th November 2007 Replacing Conservatory Roof

Dear Alternative Windows

Please find enclosed a cheque for the full amount for replacement conservatory roof at our property.

Thank you for your assistance in this matter. A special thank you to your work force for a job well done and their assistance in removing items of furniture and then replacing them. The cleaning up was excellent. All were very pleasant and helpful. (no charge for the cups of tea!). Please pass thanks on to them.

We would have no hesitation in recommending you/your company to our friends and colleagues.

Once again - Thank You

Yours Sincerely

Pamela Slater


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21st November 2007

Alternative Windows

Just thought we would put a note of gratitude in, with special thanks to your team of fitters who's workmanship is second to none. They were both courteous and tidy. We are very pleased with the windows and doors and do appreciate the time and effort you and your staff went through to get the mullion windows made.

We would not hesitate to recommend Alternative Windows to anyone. Thanks again for an excellent and professional job.

Kind Regards

Frank & Helen


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12th August 2009

Dear Sirs

I write to express my appreciation of the window changing carried out at my flat this morning by 2 of your representatives.

They arrived well on time and were considerate, helpful and efficient – and certainly lived up to Regent Managements glowing forecast of your firm’s work and workers.

It was a pleasure to have them here and what I foresaw as an intrusive and tiresome experience was a comfortable and genuine pleasure and experience.

I feel the least I can do in return for their considerate efforts and hard work is to commend them to their employers for their A1 service and their thoroughly pleasant visit to my home.



Most Sincerely yours

Brian Elliot.


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23rd September 2009

Alternative Windows

Just a line to let you know we are very pleased with the installation your fitters carried out recently. Gary and his football fanatic mate have done a first class job. They were very neat and tidy, to such and extent that I have not had the slightest bit of decorating to do, for which I am very grateful!

I am very impressed, and will not hesitate to recommend your company to anyone.

Yours Sincerely C.H Mathers


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WILLIAM MERRITT

Disabled Living Centre & Mobility Service.

24th November 2009

Dear Mr Wagstaff

I would be very grateful if you could pass my thanks to Andy and Ashlee who replaced 31 windows at The William Merritt Living Centre & Mobility Service during October.

Their behaviour was very proffessional.They worked diligently and with respect for our premises and our service. They worked to my planned schedule, starting and finishing the work on time. They were well mannered young men and I was very pleased to have them here for 2 weeks.

I am sure that you will be pleased to know that they represented your company well.

Yours Sincerely Jane Friend - Centre Manager

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Sycamore House                               Cross Green Industrial Estate Knowsthorpe Lane                                     Leeds LS90PJ


Phone: 0113 2483773
Fax:     0113 2482123
E-Mail Address: sales@alternativewindows.com